Understanding Lean Six Sigma Healthcare

By Krystal Branch


Medical executives with the desire to be part of bringing solutions with regard to controlling healthcare costs and quality must have found better means to do that through implementation of lean six sigma healthcare projects. These are important projects that assist in developing a positive culture in the health care facility that is committed towards reducing loopholes and enhancing service delivery. For this to succeed a number of things must be considered.

For any medical facility thrive, there must be quality customer service and satisfaction. Nonetheless, these services are not limited to providing quality treatment alone but other important areas like, transparent communication channels, availability or rooms and adequate billing systems. Therefore stakeholders should choose a project that promises to bring measurable changes and improve delivery of services to succeed.

Potential projects for health care organizations may be related directly to work-flow of the registration and billing systems and the clinical procedures of medication administration among others. All these activities are important and quite relevant but they cannot be improved all at one. In order to manage the changes well there is need to prioritize them accordingly depending on goals and objectives of a medical facility.

Choosing and identifying priority areas that need instantaneous upgrading is important; this means one has to take note of critical procedures that helps in identifying the key areas of priority. It is important that while you prioritize the required projects, you think about what is good for the customer and understanding of important quality aspects. The customer is not just the patient but anyone attached to the facility.

You need to appreciate the multifaceted nature of the problem at hand. When the complexity with measurable response variables is higher, then the prospects of these projects will be better. You can actually deal with some of these problems by use of appropriate tools required to speed up the process and which can be incorporated to situations the need facilitation and direction.

Characteristically, for the sigma project selection, there must be identifiable input and output processes taking place. Some of the common characteristics of these projects include well defined goals, feasibility of resources and data, visible benefits of an initiative to customers and alignment for critical health care facility issues. Additionally, there must be considerable improvement on project implementation.

It is good for the team to establish the main problem when they collect data and find a solution that is beneficial to the organization. The organization can benefit a lot from performing simple projects that assure instant results and also act a boost for other projects, so it is advisable to select time-bound projects to bring more meaning and durable results. Additionally, when the projects have no controversy the results will even be better with no opposition.

Health care facilities have to work on choosing realistic lean six sigma healthcare projects that are bound to bring quantifiable outcomes and benefit their organization. It is important for an organization to choose based on their priorities and needs to be viable. Such can bring about the much needed change that can help in providing adequate service delivery.




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